Privacy Policy

Effective Date: March 1, 2026

Welcome to Megawin Casino. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

The data controller responsible for your personal data is:

Megawin Casino Ltd.
123 Gaming Street,
London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, telephone number.
Account Data: username, password, payment details, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

To register and verify your account.
To provide you with our gaming services and customer support.
To process payments and transactions securely.
To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
To improve our website, products, and services.
To send you marketing communications, where you have consented to receive them.
To detect, prevent, and investigate fraud or other illegal activities.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with the services you have requested.
Legal obligation: to comply with applicable laws and regulatory requirements.
Consent: where you have given us clear consent to process your data for specific purposes (e.g., marketing).
Legitimate interests: for purposes such as fraud prevention, network security, and improving our services, provided this does not override your rights.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, including payment processors, IT service providers, and marketing agencies.
Regulatory authorities and law enforcement agencies as required by law or to protect our legal rights.
Third parties involved in the provision of gaming services, including game developers and platform providers.

All third parties are required to protect your data in accordance with applicable data protection laws.

6. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

The right to access your personal data.
The right to request correction of inaccurate data.
The right to request erasure of your data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and provide personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Megawin Casino Ltd.
Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Gaming Street, London, UK, SW1A 1AA